Where Experience Matters

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About Us

We are an integrated professional services firm serving the real estate and alternative investments industries. Our clients include owners, builders and operators of real estate as well as investors, general partners, limited partners and fund managers.


Through application of our wide-ranging expertise, market knowledge, and measured results, the GPG Advisers’ team will help our clients:

  • Refine and optimize business processes and services
  • Mine and organize information in support of critical decision making
  • Leverage existing infrastructure and technology
  • Implement proven solutions
  • Increase tenant satisfaction and profitability

In short, we deliver increased portfolio value and asset performance by helping your company implement effective management and risk mitigation strategies.



Services

Alternative Investments
Asset & Energy Management
Business Consulting
Carrier Offloading
Cybersecurity
Managed Services
Marketing Support & Event Analysis
Salesforce
Smart
Building
Technical & Infrastructure Services

Methodology in Support of Objectives

Our primary objective is to design, develop and implement operational and technology improvement strategies to reduce operational costs, optimize business processes, reduce and/or eliminate management risk and enhance the portfolio value for our clients.






Our careful approach ensures strategic project success. No matter what the project or technology under implementation, a methodology providing the team(s) a clear understanding of the direction being taken -- including near and long-term detailed project planning, near term action items and longer-term vision -- provides the framework for success.









Illustrative Implementation Methodology

Our consultants’ extensive and far-reaching experience is the cornerstone of our success defining and implementing our clients’ objectives. Our proven methods provide the framework from which we work.






Case Studies


TOP 25 MALL DEVELOPER AND OPERATOR SEEKS CAM COST REDUCTION

Smart Building



Challenge:

The economic downturn forced mall owners and operators to become more competitive. One aspect of this was to fix CAM costs. The fixing of these costs resulted in the need to ensure that energy management systems are as efficient and effective as possible.

Approach:

Rather than strictly focus on the energy cost issue, GPG Advisers took a broader approach and was able to offer this client a complete smart building strategy.

The implementation of this strategy included the design and construction of a fiber backbone in each of its malls, meter updates, centralizing the energy management function through technology updates and operational changes. In addition, through the construction of the fiber backbone, the client is able to offer shoppers Wi-Fi in all of its centers and has found alternative revenue sources through sponsorships and advertising on this network.

Benefits:

We were able to provide the following benefits to our clients.

    • Energy cost savings
    • Reduction in capital spending
    • Enhanced amenities for shoppers and tenants
    • New revenue sources through the monetization of Wi-Fi system
    • Movement of a cost center to a revenue stream

TOP 5 GLOBAL PENSION ASSET MANAGER SOUGHT NEW APPROACH TO MANAGING INVESTMENT LIFECYCLE

Alternative Investments



Challenge:

This client wanted to transform its global business to apply a consistent approach to managing the investment lifecycle from initial contact through the investment approval, monitoring and accounting processes. Complexities included three global offices with different processes, seven asset classes and an unpredictable regulatory environment. Additionally, the client was upgrading other critical systems including client/fund accounting, treasury and trading and master data management.

Approach:

GPG Advisers managed the project by partnering with the client to define the future operating model, gained sign-off from across the business, documented business processes, and selected and implemented a new investment management software solution. A critical part of the role was managing interdependencies with the other transformation program workstreams.

Benefits:

The project is continuing in the implementation phase with expected benefits to include significant freeing up of time and resources across front and back office, a streamlined approach to managing investments, and the ability to meet client and regulatory reporting requests in a far more timely and efficient manner. Integration of all transformation program applications is also a major benefit.

REAL ESTATE FUND MANAGER REQUIRED NEW DISTRIBUTIONS PROCESS

Alternative Investments



Challenge:

The client wanted to improve the processes around calculating distributions to the GP and investors under a complex waterfall model. This was a very manual process done in an offline Microsoft Excel model.

Approach:

GPG Advisers integrated the models with the core fund accounting software and made certain an automated calculation process ran successfully each quarter. Reports were created to validate results and report to investors with sufficient transparency into the calculations.

Benefits:

The client is able to manage their complex distribution and promote calculations without taking large amounts of time from the office of the controller to manually work the distributions offline each period.

GPG AIDS STATE PENSION FUND APPLY BEST PRACTICES TO SOFTWARE IMPLEMENTATION

Alternative Investments



Issue:

This client selected a software application for the management of its alternative investments but wanted to ensure they incorporated industry ‘better practices’ into the implementation.

Approach:

GPG Advisers was engaged as a technical expert to advise the client and software vendor by leveraging access to industry practices, direct experience and, most importantly, lessons learned by peer pension funds.

Benefits:

The client had a successful implementation and avoided several pitfalls related to external manager data collection, data migration, information processing and reporting.

GLOBAL BUSINESS SUPPORT COMPANY NEEDS PROCESS IMPROVEMENT ASSISTANCE

Technical & Infrastructure Services



Challenge:

Inefficient and manual processes along with staffing changes within the compensation services team drove the need to assess the responsibilities owned by the team and improve the processes enabled by the technologies.

Approach:

The scope of GPG Adviser’s approach was twofold:

  • Define, assign and communicate the roles and responsibilities of the Compensation Services Team and
  • Implement a near term and long-term solution which would lead the organization to utilize the technology systems in a more efficient and concise method.

Benefits:

Improved interim and long-term standard operating procedures were improved. Additionally, having well documented processes and procedures allowed better positioning of the compensation services team within the organization and led to the implementation of a global human resources information system as well as identified areas for a potential use of an alternative service delivery model.

MALL DEVELOPER IMPROVES CUSTOMER AND TENANT EXPERIENCE WITH WI-FI ENHANCEMENT PROJECT

MANAGED SERVICES



Challenge:

The client’s property had very minimal Wi-Fi coverage for its common and tenant occupied spaces. The client realized the importance of a reliable Wi-Fi network that would support tenants and customers alike.

Approach:

GPG worked with the client and found a solution that utilized the existing Wi-Fi service and network infrastructure. GPG was able to leverage the existing assets as a means of creating a new property-wide Wi-Fi service that was both paid and reliable.

Benefits:

The installation of the new network service allowed the client to have access to a new revenue stream while also providing the following benefits to its tenants:

  • A secure network for confidential information and payment systems
  • POS and mobile payment capabilities
  • Improved network coverage for common spaces

PROPERTY OWNER GAINS SIGNIFICANT UNDERSTANDING OF CUSTOMER BEHAVIOR AND FOOT TRAFFIC ON PROPERTIES

MANAGED SERVICES



Challenge:

The client wanted to gain insight about the foot traffic and customer behaviors at its properties. The client wanted the ability to observe these behaviors beyond the traditional methods of entry and exit counting. By utilizing data from the Wi-Fi system, GPG was able to provide additional information such as dwell time, traffic distribution at different locations of the property, Repeat Visitor Ratio (RVR) and other key data.

Approach:

With enhanced visitor counts, statistics and analysis, additional insights regarding the collective visitor traffic are considered, such as:

  • Near real-time and historical foot traffic counts, dwell time and location with granularity of minutes
  • Ratio of repeated visits and first visits by day, month, etc.



  • Detailed stats on events with the ability to track individual movements throughout the property (e.g., concerts, festivals, tenant events)
  • Reports on yearly and monthly performance key metrics.
  • Data, reports and analysis are available in near real-time via web portal. This data allows the property team and corporate to easily navigate through the reports and compare the performance of a property versus the portfolio.



Benefits:

The property teams have been able to measure:

  • Effectiveness of special events at a property
  • Counts of people that visited the event area
  • Where visitors went after the event
  • By comparing the results from multiple events, the client was able to determine what events and what event times provided the greatest impact for planning future events.



  • Leasing has used the analysis to identify areas with high traffic and areas with longer dwell times to attract tenants at higher rents.
  • Leasing has also been able to identify areas with fewer visitors than others and identify reasons behind the lower traffic. Identifying these opportunities has allowed the client to work on increasing traffic to those areas.